Reply
Reply with your business in mind.
Get a suggested response shaped by the chat and the answers, services and tone you have approved. Edit it in WhatsApp before you send.
Your WhatsApp Web workspace
Good conversations.
Less repeat work.
Turn customer chats into thoughtful reply drafts, keep your team on the same page, and leave every call with clear next steps.
- Start with a simple QR scan
- No extra password to remember
- You approve every message
Reply with context
Share team knowledge
Capture call notes
Keep people in control
Made for the work around the message
Every customer detail, easier to handle.
Desk AI for WhatsApp sits alongside WhatsApp Web to help your team respond clearly and remember what matters.
One knowledge base. Your team.
Share approved FAQs, services and reply guidance with teammates in the same workspace.
Keep the next step in sight.
Plan client follow-ups, see what is due and keep reminders connected to the conversation.
Call notes
WhatsApp Call Recording with AI
Start a recording while on a WhatsApp voice or video call. Get a transcript and an editable, customer-ready summary.
Audio only. The call video is not recorded.Easy to get started
From QR scan to good work.
Use the WhatsApp Web connection you already know. No new password to remember.
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1
Open WhatsApp Web
Sign in as usual. If it asks, scan WhatsApp Web’s QR code with your phone.
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2
Verify your email
Enter your email and business name, then confirm the code sent to your inbox. Your free trial starts automatically.
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3
Invite your teammates
Share one workspace and knowledge base with the people helping your customers.
Calls, captured with care
WhatsApp Call Recording with AI
Manually record up to 10 minutes of shared call audio from WhatsApp voice or video calls. Desk transcribes it, prepares an editable customer summary, then leaves the send button to you.
- Captures call audio from the tab and microphone
- Review and edit the transcript and summary
- Nothing is sent to the customer automatically
Desk AI for WhatsApp records audio only. It does not save call video or analyze standalone videos or voice notes sent in chats.
Helpful, with a human in charge
Your team always has the final word.
Review, edit or discard any suggested reply or call summary. Auto-send for replies is off by default.
Try it free
Start with a free trial.
Install Desk AI for WhatsApp from the Chrome Web Store. Your trial starts in the extension, where you can try it with your team.
Free trial
Start in Chrome
100free AI credits
100 free credits or 72 hours, whichever comes first.
Start free trialWhat happens next
- Download Desk AI for WhatsApp from the Chrome Web Store.
- Use your trial credits for reply drafts, shared knowledge, and call summaries.
- When your trial ends, the extension will prompt you about continuing.
Trial credits are shared with the approved devices in your WhatsApp workspace. Your remaining balance appears in Desk.
Clear about your data
Built around your customer conversations.
When you ask for an AI draft, Desk AI for WhatsApp sends the relevant chat context and your workspace knowledge through its managed service to OpenAI. For a call summary, audio is sent only after you start recording. The managed service uses request memory to process content; its database keeps account, workspace knowledge, credit and usage records, not chat messages, prompts, images, call audio or transcripts.
Your verified email connects you to your workspace across browsers and computers. Your team’s shared knowledge and credit wallet are available to approved members and devices. Call audio is recorded only when you start it; tell participants before you record.
This describes the current managed-service design. AI requests are handled by OpenAI under its API terms. Do not use the call recorder without participants’ knowledge and any consent required where you are.