WhatsApp reply templates

Catering Quote Messages for WhatsApp (WhatsApp Templates)

A catering quote reply should gather the guest count and date before promising a menu or total. Give the customer a clear next question rather than an unexplained package price.

Local detail: Separate food, delivery, setup and any service charge in the quote. Confirm the event area and payment schedule before reserving the date.

Copy-ready replies

Choose the tone that fits the moment.

Answer and guidefriendly

Hi [name] 👋 Thanks for asking about a catering quote. We can help with the catering request for [event/date]. Please share guest count, menu preference, location and service time and I’ll confirm the next step.

Confirm the detailsformal

For a catering quote, I have [known detail]. The current information is guest count, menu, dietary needs, delivery, setup and deposit. Please confirm guest count, menu preference, location and service time before I finalise it.

Payment or bookingfirm

Once we confirm guest count, menu preference, location and service time, I’ll send the final amount and payment step. Nothing is treated as confirmed until [approved condition].

Helpful follow-upfriendly

Hi [name], just following up on a catering quote. Would you like me to help with guest count, menu preference, location and service time, or should I send another option for [date/area]?

When to use them

Match the message to the customer’s moment.

A customer asks about a catering quote.
You need to confirm guest count, menu, dietary needs, delivery, setup and deposit.
A lead needs one clear next step instead of a long catalogue.

Make it sound like you

Small details build trust.

Put the answer about a catering quote near the top.
Ask only for the detail needed to confirm guest count, menu preference, location and service time.
Keep guest count, menu, dietary needs, delivery, setup and deposit current in one approved team reference.

Before you send

Three easy mistakes to avoid.

Quoting guest count, menu, dietary needs, delivery, setup and deposit without checking the live record.

Asking for every customer detail before answering the first question.

Treating an enquiry as a confirmed order, appointment or viewing.

Questions people ask

FAQ

What should I answer first?

Answer the immediate question about a catering quote, then ask for the smallest detail needed to confirm guest count, menu preference, location and service time.

What if the final price or availability can change?

Give the current starting point and name what must be checked before confirming the final amount or slot.

How can several staff members use the same wording?

Keep guest count, menu, dietary needs, delivery, setup and deposit in shared workspace knowledge and review every draft against the live record.

Should I send a long catalogue of options?

Start with the relevant option and ask one useful question. Offer the full list when the customer asks for it.

Can Desk AI draft these replies?

Yes. Add the approved prices, policies and FAQs to the workspace, then keep the final review and send action with a person.